The Bottom Line: We write custom code, build complex architectures, and deliver on time. In return, we expect prompt feedback, adherence to project scopes, and timely payments. If you break the flow, the project stops.
01. Capital & Invoicing
We do not work on "equity-only" or "pay-when-we-profit" models. Custom engineering requires dedicated resources, and our billing terms are absolute.
- Advance Payments: No architecture planning or server-side coding begins until the initial milestone invoice (typically 50%) is cleared.
- No Refunds: Because we allocate specific engineering hours and write custom code immediately upon project initiation, all payments are strictly non-refundable. You are paying for our time, expertise, and executed logic.
- Late Fees: If a milestone payment is delayed by more than 7 days, all project work halts automatically.
02. Client Delays & Project Pauses
Our deployment pipeline is highly optimized. When a project is scheduled, our engineers are locked in. We cannot afford idle time waiting for your feedback.
- If you fail to provide required assets (APIs, content, credentials, or design approvals) within 5 business days of a request, your project is officially classified as "Stalled".
- Stalled projects are pulled from the active pipeline. When you return, you will be placed at the back of our queue and subject to a reactivation fee.
03. Scope Creep & Revisions
We execute exactly what is defined in the initial Architecture Brief. "Just adding one small feature" breaks databases and delays launches.
Any feature, module, or UI change requested after the architecture has been locked will be quoted as a separate Add-On and billed independently. We do not do endless revisions.
04. Intellectual Property (IP) Ownership
The code, designs, and systems we build for you are your digital assets, but ownership is conditional based on financial clearance.
- Pre-Payment: Dyizan Digital retains 100% ownership and copyright of all codebases, UI designs, and server architectures during the development phase.
- Post-Payment: Upon full clearance of the final invoice, full Intellectual Property rights are transferred to you. You own the asset entirely.
05. Limitation of Liability
We engineer the engine; you drive the car. Dyizan Digital is not liable for how you use the software or the business outcomes it generates.
We are not responsible for server downtimes caused by your third-party hosting providers (AWS, DigitalOcean, etc.), third-party API changes (Meta, Stripe), or business losses resulting from user error. Our maximum liability in any dispute is strictly capped at the total amount you have paid us for that specific project phase.
06. Jurisdiction & Governing Law
Dyizan Digital operates out of India. Any disputes, disagreements, or legal proceedings arising from these terms will be governed exclusively by the laws of India, and shall be subject to the exclusive jurisdiction of the courts located in East Delhi, Delhi, India.
Dyizan Digital - Legal & Operations
Email: legal@dyizandigital.com
Location: East Delhi, Delhi, India